FAQ

StockGain-Roi helps make saving and investing seamless. StockGain-Roi takes away the stress and planning required to save and invest on a regular basis through its automated and easy-to-use platform. Your savings also generate interests until a set maturity date. For Muslims who just want to save without earning interests, we have the automated halal savings option.

StockGain-Roi is suitable for anyone who: - never want to miss their saving and investment goals again. wants to save and invest even while they are asleep. - wants the discipline to keep their savings and investments for a long period of time without tampering with them. - wants to plan their financial goals with easy to use financial tools.

This is simple. We do not have the high-cost base of traditional banks. Our operations are lean, driven by our proprietary technology. We invest our customers' funds in risk-free instruments offered by the World Bank , High yield company stocks and a few low-risk investment opportunities such as corporate bonds and high-quality commercial papers. These cost savings are passed to our customers in the form of higher returns.

We are here to help you with any problems and questions you may encounter while using the platform and during your investment experience. You can always contact us via the support chat or our official email. help-desk@StockGain-Roi.com

You can start your saving plans with as low as $100 (One hundred dollar). We do have an upper limit, and unlimited on upgrade.

- Regular Savings. With this, you can set your savings plan to be daily, weekly or monthly for a minimum of 3 months. You need only to specify this once during the setting up of your plan and StockGain-Roi will ensure this money is saved automatically on those specified days into your StockGain-Roi savings plan. You can also choose to manually top up your savings plan randomly with other amounts outside the automated scheduled amount. - Life Goals. These plans help you meet commitments to long term financial goals. These are similar to periodic plans but they have a minimum maturity period of 1 year. - Halal Savings. These are for Muslims who don’t want to earn interest on their savings. They can be set up as periodic plans, life goals, save as you earn plans or fixed plan; but they won’t attract any form of interest.

StockGain-Roi was built with the security of your payment data in mind. Critical customer data is encrypted and securely stored. We do not store your card information as we work with a PCIDSS-compliant payment processor to handle all our customers’ card details. The PCIDSS is a standard guide, globally, that all reputable payment processors must adhere to.

We provide an extra layer of security for users with token-based 2FA. This is in addition to the use of passwords and PIN but will specifically apply to authorizing transactions via a one-time code (token). This token can only be received on devices you setup 2FA on.

All dreams count, so you can create as many plans as you wish. Housing Plan, Car Plan, Wedding Plan, Education Plan, Children Plan, Vacation Plan and so on. You have the flexibility to give each plan a unique name that resonates with your financial goals.

To delete your account, login to your dashboard and locate profile settings and click on delete account.

Our rates are drawn from the instruments we help you invest in. The instruments are treasury bills, commercial papers and government bonds. Before you create a plan, we’ll show you the prevailing rate and how much you stand to earn. Here’s a little secret, it’s always going to be better than your bank’s savings rate.

For every plan created on StockGain-Roi, there is a maturity period assigned to it. For each maturity period range, there is an attached interest rate. Remember, we make everyday count by making your savings earn returns daily. This is done by prorating the annual interest rate attached to your plan. That is, a daily breakdown of the annual interest rate is paid on the available balance in your plan(s) each day. Also, as big fans of compound interest, your returns compound annually or whenever you rollover your plan after maturity.

Your plans start to earn returns the following day after you begin saving on StockGain-Roi and on daily basis thereafter. Your daily returns are credited to your StockGain-Roi account by 00:00 midnight each day.

Absolutely. Our dashboard was designed with this objective in mind. You can monitor the progress on your savings and investment plans and returns on daily basis on our easy-to-understand dashboard. On the dashboard, you can view the following: Balance: a sum of your current savings and current returns. Current Savings: the total amount of savings you currently have in your StockGain-Roi account. Lifetime Returns: the total amount of returns you’ve earned since you create a StockGain-Roi account. Current Returns: the total amount of returns you are yet to withdraw. Also, we also push instant notifications to your verified email address and phone numbers for key transactions on your StockGain-Roi account, so nothing goes unnoticed or unapproved by you.

-We have multiple security and safety layers embedded in the StockGain-Roi experience: from the security of our technology platform to carefully selected asset classes. Here are few of them: - Bank Grade Security: Our platform and that of our payment processors are PCI-DSS compliant to ensure security of your data electronically. All cards and bank data are encrypted to prevent unauthorised access to sensitive information. - Best-In-Class Assets: All the investment options listed on StockGain-Roi, are carefully screened, managed by professional fund managers. All the diverse mutual funds registered with the US SEC, with standard custodian structure with a third-party custodian. - Regulatory Compliance: StockGain-Roi is a duly registered fund manager with the US Securities and Exchange Commission (US-SEC) . All our activities are in full compliance with regulatory requirements to the ultimate protection of our clients. - Two-Factor Authentication (2FA): 2FA is an extra layer of protection to ensure the security of your account beyond just a username and password. All verifications for key transactions pass through the 2FA process on StockGain-Roi.

A flag is a security measure that helps keep your account safe, and prevents fraud. It gets activated when we pick up a suspicious pattern. Once activated, access to your account will be restricted till further verification (this takes at most 24 hours).

Mutual funds pool money from various small investors to make massive investments at once.

The common ones being equity funds, fixed-income funds, and balanced funds. Equity funds invest your money in shares of high-flying companies that are carefully selected.

To invest in mutual funds, using StockGain-Roi , you’ll need to signup and login to take a short risk assessment. The results of this test will help us suggest funds you can invest in. Once you’ve chosen a fund, all you need do is buy some units of the fund to have your money invested in it.

The world is actually limitless with mutual funds. We have brought together a fine mix of fund managers that offer great rates. Hence, you’ll have to check out the various offerings once you log in.

Not really. StockGain-Roi high-interest savings provide guaranteed returns, however, a mutual fund’s returns depend on the fund’s performance. Some funds can lose money while others can give higher returns than savings. What is key to note is that they help spread your money, which is very key when investing.

Daily, you can monitor how much your fund has earned or lost (if it is a type of fund that invests in stocks).

You’ll have to sell the units you have bought and make a withdrawal request once you are credited in your stash. Once the funds are in your Stash, you can request for a withdrawal into your bank account or Crypto Wallets. Please note that the value for sold units reflects in your Stash between 24 to 48 working hours after sales, while withdrawal to your bank account settles after 24 hours.

The stash is a money pool on the app that receives cash from sold mutual funds. Also, you can transfer from any bank account into your stash via Cryptocurrency transfer. Funds in your stash can be transferred to a savings plan, investment plan or another StockGain-Roi user. Finally, you can transfer to any bank account or wallet for as low as $1.

Before you invest in any fund, we take you through a risk assessment (test). Based on the results, we suggest the best-fit funds for you. Equity mutual funds are very spicy, that is they are for high-risk investors. On the other hand, fixed-income funds are a little bit spicy, while balanced funds are moderately spicy.

StockGain-Roi is completely free for locked savings. Our payment partners take processing charges for investments into mutual funds and emergency funds. They’re quite minimal.

You can only withdraw at the set maturity date. You can choose to withdraw some or all of your savings together with interests. You can decide to rollover the plan for another period or withdraw part or whole. Rolling over matured plans for another period makes it possible to enjoy compound returns.

Withdrawing your money is as quite simple and withdrawals are settled after 24 hours. To initiate a withdrawal, do follow these steps: On your homepage, click on the "Save" tab then select either regular or Circles. Withdraw the funds to your stash by clicking on the transfer to stash and withdraw to stash button. Enter amount and choose the new maturity date for your subsequent savings. Click on Make Withdrawal. *Please note that any funds left will be kept in the plan till the new maturity date you set. If you have not added your bank details, tap “Banks & Cards or Crypto wallet”. Under “Banks” provide details of the preferred bank account to be credited and save. If withdrawal is not settled after six hours, do send us a message on any of our channels: Email or Live Chat.

StockGain-Roi is a registered Cooperative with its assets held and monitored by StockGain-Roi TRUSTEE LIMITED, an US SEC-registered company. StockGain-Roi is run by finance and technology professionals with over 12 years aggregate domain experience. On our team is a NZE charterholder and technology solution architects. You’re rest assured your savings are in safe hands